We respond to all our enquiries as soon as possible, but please do bear with us whilst we get back to you...
Ideally we need vector files: .AI .DXF v2004 .CDR or .SVG with an indication of scale setup as follows. Or send what you can to show your idea. We can also quote for drawing work if required.
Give us an idea of what you are making i.e is it an ‘appearance’ project or a prototype. It helps us to advise best on material choice and cost.
Materials & thicknesses
What materials / thicknesses you would like to use and whether you want to use our supply or your own. If supplying an object to engrave, let us know what it’s made of and the dimensions.
Quantity you need
We need to know the quantity you require from each file so we can quote accordingly. Costs vary depending on the volume of an order, so it’s important to convey this information.
Full contact details
Your name, company name and most importantly your telephone number so we can get back to you for any questions we might have about your job.
Delivery or collection
If you’re london based, you are welcome to collect like many of our clients. If not, let us know your full delivery address and most importantly your deadline!
Prices & Order information
How we quote and why
• Quotes are calculated by estimating the scope of your job from the data you provide. This is a combination of estimating the laser time, material costs (if we are supplying) and any drawing / file amendment work we need to carry out, depending on what you send. It’s a how long is a piece of string scenario! We need specific details to form a quote.
• Bear in mind that due to the nature of the quoting process it’s really difficult to quote from a verbal description, which includes a quick quote over the phone. If you don’t have vector files at this stage but want to get an idea of cost see our benchmark quote guide of what to send over.
Laser processing time (Cutting & Engraving)
£45.00 + vat – Minimum charge
• From £1.00 per minute – depending on job type / machine
• Discounted rate for larger production jobs
• If files are setup correctly as per our guidelines no drawing charges apply
• Jobs requiring additional handling – file development or complex cut management incur additional costs.
• Vector drawing service from £60.00 + vat
• Material costs supplied with quotation
• Sampling costs quoted on request
Turnaround times & DeliveryStandard turnaround for most jobs:
• 4-6 working days for collection
• 3 working days for delivery
We can sometimes work quicker, so it’s best to let us know your deadline.
• Rush jobs (within 24hrs) are also an option at a premium rate depending on the scale of work required. Let us know your deadline and we’ll quote accordingly.
• For larger scale / production jobs we can liaise on your deadline, we are designers too so understand the nature of last minute jobs. We always try to work to your need where possible.
Delivery options and costs
• From £15.00 + vat – Next day UK courier delivery (up to 30 kilo’s)
• From £20.00 + vat – Same day London courier
• You can also arrange your own collection for delivery if preferred
Got more questions? check the FAQ’s